We’re grafters
Hard work is part and parcel of life with horses and this ethos drives everything we do. From the days when Robert and Lisa sold supplements out of a van at shows or cut saddle pad patterns on their kitchen table, it’s been graft, grit and determination that’s taken the brand to where it is today. We uphold their work ethic to this day, striving in every department to tirelessly trade, test and put innovation into practice. The interactions between us are the hoofbeats of our business. We’re all grafters, with a sense of pride in our willingness to work hard. Our energy and excitement for the brand are unbounded and we embrace all opportunities to apply our famous work ethic wherever we are; that’s the LeMieux way.
We ride together
This isn’t a solo hack. None of us rides alone - ideas can come from anywhere and frequently do. As it was back when a small team shared every joy and setback - and unloaded every lorry - our flexible sense of collective responsibility, problem-solving and shared ideas makes fast growth possible. As we grow and departments specialise, people cross over roles less often, but our spirit of trading ideas and solutions lives on. We recognise a job well done. Emphasising appreciation, sharing celebration, and fixing faults together means we stay united, no rider left behind.
We’re all equestrians
Equestrian, horsey, pony-mad; call us what you like, we live and breathe horses. When you love what you do, work is play. Our horsey majority ride outside work and regularly offer a leg up at our shows and events. The non-horsey members of the team who join are quick to immerse themselves in our unique world. We all have a professional craft and we’re all equestrians too, whether born or made. We share our diverse talents, both on and off the back of a horse, to make this brand what it is.
We’re empowered to innovate
All innovation comes with an element of risk – nothing ventured, nothing gained. We’re empowered to make informed decisions, supported to conquer new ground and celebrated when we succeed. We own our ideas because we’re trusted to make them happen. We emphasise achievement and support each other’s growth. We learn together, have each other’s backs and offer the power to speak up in an atmosphere of respect. When ideas work, they’re hot to trot!
We strive to jump higher
We’re exceptional – no exceptions. We exist to exceed our customers’ high expectations of us. We hold an extremely high bar for excellence in attention to detail, product quality and people performance. Yet we know which details are important. We think constantly about the horse and rider, solving their problems and improving their experiences – this is at the heart of our ethos. Detail is something every person, at every level in our business, takes personally. The exacting standards our people apply to our products and practices make the LeMieux brand what it is.